Help

Support

Answers to common questions, and how to reach us.

We’re a small team and we read every message. Email [email protected] and we’ll reply within 2 working days.

Email support

Common questions

What is Social Capital?

Your relationship intelligence. Capture a conversation as a note or a voice memo, and Social Capital picks out what you promised, reminds you before it slips, and keeps each person’s history ready for the next time you meet. It isn’t a CRM: it tracks people, not deals.

How much does it cost?

Social Capital is free on iOS and Android.

A name or detail came out wrong

Transcripts and promises are picked out automatically, and they can occasionally be wrong. You can edit anything after it’s saved. Please tell us when it happens: it helps us make it better.

I’m not getting reminders

Check that notifications are allowed for Social Capital in your phone’s settings. On iPhone: Settings, Notifications, Social Capital. On Android: Settings, Apps, Social Capital, Notifications. If they’re on and reminders still don’t arrive, email us.

Can I get a copy of my data?

Yes. Email [email protected] from the address on your account and we’ll send you a copy.

How do I delete my account?

See Delete your account.

Reporting a problem

It helps if you include:

Privacy

Read our privacy policy, or email [email protected].